Privacy Policy

Last updated: May 6, 2026

1. Introduction

RoboCare (« we », « our », or « us ») is committed to protecting your privacy and personal data.

This Privacy Policy explains how we collect, use, and safeguard your information when using our services, including our notification system powered by WhatsApp.


2. About Our Service

RoboCare provides a notification service that enables businesses to send automated messages to users.

To deliver these notifications, RoboCare uses an internal microservice integrated with WhatsApp Cloud API.

RoboCare acts solely as a notification processor and does not use personal data for advertising purposes.


3. Information We Collect

We may collect and process the following data:

  • Phone number (required to send WhatsApp messages)
  • Message content (only when necessary for message delivery)
  • Technical data (such as IP address, timestamps, logs)

We only collect data that is strictly necessary for the proper functioning of our services.


4. How We Use Your Information

We use your data exclusively to:

  • Send notifications via WhatsApp
  • Operate and maintain our services
  • Ensure system performance and reliability
  • Improve our technical infrastructure
  • Prevent fraud and enhance security

5. Use of WhatsApp

RoboCare uses WhatsApp Cloud API to send service-related messages.

By providing your phone number, you agree to receive messages such as:

  • Transactional notifications
  • Service updates
  • Important alerts

RoboCare does not send:

  • Spam
  • Unsolicited marketing messages

Your data may be processed by WhatsApp according to its own privacy policy.


6. Data Sharing

RoboCare does not sell, rent, or trade personal data.

We may share data only with:

  • WhatsApp (Meta) for message delivery
  • Hosting and infrastructure providers
  • Legal authorities when required by law

7. Data Retention

We retain personal data only for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure servers and infrastructure
  • Restricted access to sensitive data
  • Data minimization principles

9. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction or deletion
  • Withdraw your consent at any time

To exercise your rights, contact us at:

📧 contact@robocare.com


10. Changes to This Policy

RoboCare may update this Privacy Policy at any time.

Any changes will be published on this page with an updated revision date.


11. Contact

If you have any questions regarding this Privacy Policy, please contact us:

📧 Email: contact@robocare.com
🌐 Website: https://robocare.com